Dispute 1

Alternative Dispute Resolution

Within Australia, Alternative Dispute Resolution is vastly becoming one of the most accepted and positive methods available to resolve disputes.

At Steensma Pty Ltd, we can provide you with experienced and certified negotiators, mediators, expert determination facilitators or adjudicators to help manage your disputes before they end up in the courts and costing you time and money.

All disputes and negotiations between all parties remain strictly confidential and commercial-in-confidence.  This is our promise and guarantee. 

Auke (JJ) Steensma is a graded member of the Institute of Arbitrators and Mediators - Australia¹.  Qualified and certified in negotiation, mediation, expert determination and adjudication.


At Steensma Pty Ltd we can provide the following Alternative Dispute Resolution Services:



Mediation  (me·di·ate).  Achieve agreement.  Transitive verb to achieve a solution, settlement, or agreement by working with both sides in a dispute.

Mediation is the first option that should be available after the failure of negotiation.  It is likely to be quicker and is far cheaper than the more formal processes of arbitration or litigation.  It is particularly appropriate where a dispute involves complex issues and/or multiple parties.

Mediation is voluntary and is also party controlled; therefore the parties make the decisions.  Mediation allows the parties to find out “what they have”.   Where privacy and confidentiality are important, mediation enables parties to preserve these rights without public disclosure. 

Mediation will often lead to more satisfactory outcomes for both parties.

Round Table

Auke (JJ) Steensma is a certified and a graded mediator and member of the Institute of Arbitrators and Mediators of Australia (IAMA).

I follow the IAMA Principles of Conduct for Mediators and utilise the IAMA - 10 Step mediation process.

Mediations are conducted on neutral grounds with break-out rooms available for all parties.

Rates for Mediation are $250 per hour (GST Exclusive).




Adjudication. (ad·ju·di·cate).  Decide about.  To make an official decision about a problem or dispute


The Construction Contracts Act 2004 (WA) came into operation on 1 January 2005.

The Act supports good payment practices in the building and construction industry by prohibiting payment provisions in contracts that slow or stop the movement of funds through the contracting chain; implying fair and reasonable payment terms into contracts that are not in writing; clarifying the right to deal in unfixed materials when a party to the contract becomes insolvent; and providing an effective rapid adjudication process for payment disputes.

The new rapid adjudication system helps individual parties and the industry with cash flow issues.

Above all, the Act gives claimants a quicker and cheaper means of being paid.

The Act covers contracts for:

Building work on a site in Western Australia,
Supply of goods to the site, and fabrication off-site that includes delivery to site, and
Professional work related to construction

Auke (JJ) Steensma is a Registered Adjudicator (WA) under the Construction Contracts Act 2004 with the Department of Housing and Works and is certified and a graded adjudicator and member of the Institute of Arbitrators and Mediators of Australia (IAMA).

Rates for Adjudication are $250 per hour (GST Exclusive).

All adjudications must be booked through IAMA.

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Expert Determination

Ex Det

Expert (ex·pert).  Somebody skilled or knowledgeable.  somebody with a great deal of knowledge about, or skill, training, or experience in, a particular field or activity, or given or done by somebody who is skilled, trained, or experienced in the relevant subject area

Determination  (de·ter·mi·na·tion).  Settlement of Dispute or contest.  The authoritative settlement of a dispute, especially by a judicial body, or an act of finding out or ascertaining something, especially as a result of investigation or research.


Auke (JJ) Steensma is a certified and a graded expert determination practitioner and member of the Institute of Arbitrators and Mediators of Australia (IAMA).

His specialisations include:

Contract Management Issues

Building and construction law issues

Project Management Issues

Supply Chain Management Issues

Rates for Expert Determination are $250 per hour (GST Exclusive).




Negotiate (ne·go·ti·a·tion). Resolving of disagreements.  The reaching of agreement through discussion and compromise

I am a trained negotiator that can help you to develop plans and strategies to conduct better negotiations, to help you gain a “liveable situation” that all parties can contractually abide by.  
I can help you develop negotiation processes, strategies and tactics that are comprehensive,  manageable and appropriate to all the environment that you may find yourselves in.  


Let me help prepare you to go through the five phases of negotiating:

1.  Preparation

2.  Opening of the negotiation

3.  Exploration & Discovery

4. Conclusion

5. Managing the outcomes

Rates for Negotiation are $250 per hour (GST Exclusive).


Click the PDF icon for a Steensma Pty Ltd - Brochure Dispute Resolution




1.  The Institute of Arbitrators & Mediators Australia (IAMA) is the nation’s largest, independent and most experienced alternative dispute resolution (ADR) organisation. Founded in 1975, membership includes some of Australia’s eminent and experienced ADR professionals from a diverse range of sectors including commercial, legal, industry, education and government.


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